Booking Confirmation    

To confirm reservations made via our website, they must be paid in “FULL” either via our online credit card system or a cash deposit (EFT). Once your payment is approved and automated email will be sent out to you with the check- in details.   

Checking in / Check-out time  

 Upon arrival, each guest will be required to provide a copy of the email confirmation receipt. Check-in time is 2 pm, check out is 10 am. Unless otherwise arranged with the property manager.    

Payments  

All credit card payments will not be charged a processing fee. If paying in cash the full amount of your stay must be paid at arrival.    

Accommodation Cancellation Policy:  

 50% refund if cancelled at least 7 days before your arrival date. No refund will be issued if cancelled within 7 days of arrival. 

Day Spa Cancellation Policy 

  • If cancelled 24hrs or 48hrs before your stay the full payment of your treatment is required 

House Rules 

All guest must respect the property and surrounding grounds at Arinya Retreat. All noise after midnight is not permitted. If damage occurs inside or outside of the property a $300 damage fee will be charged to your credit card. 

Smoke- Free 

Arinya Retreat is a smoke- free accommodation 

 Pet Fee

Arinya Retreat does allow pets but on certain conditions. Please ask the property manager about the special conditions. A pet fee applies of $50 per stay.